The Built-in Brickell Medical Office Collections Module. … Because Payers Hate To Pay!
Better Than Collections Modules Costing Many Thousands The collections module included with Brickell Medical Office rivals add-on medical billing and collections modules that sometimes exceed the cost of a full Brickell Medical Office implementation! It’s no wonder that on reviewing our solutions many experienced billers find it hard to believe that it’s included at no additional charge. Frankly, we’re not sure how any practice that deals with both insurance collections and patient balances is supposed to get by without a powerful, easy-to-use tool that allows billing staff to prioritize and organize collection activities and communication. Rather than holding customers over a barrel for huge add-on fees once they figure out the indispensability of streamlined collections, we include the tool from the start.
Prioritize, Communicate, Collect, and Document Easily and Quickly
To us, the rarity of great collections modules doesn’t come as much of a surprise. The job of a medical collector is rarely easy, especially if the goal is to be efficient- the first challenge being prioritization (chasing a twenty dollar balance when there’s one a hundred times as large to pull in somewhere in yor A/R?). Then there’s documenting collections history, making sure people keep their promises (“… I’ll put this claim in for review and get back to you Friday…” and “… the check is in the mail…” probably sound familiar!). Finally, there’s having all the information at your fingertips to repond to questions and requests quickly, whether updating a patient address, confirming claim submission dates, regenerating claims or statements, printing a letter or collecting payment via credit card. We understand that to support top-notch collections performance and reduced A/R days with limited staff, a great collections module has to put the full power of your billing system and the information it contains right at the collector’s fingertips in an easy-to-use tool. The Brickell Medical Office Collections Module is designed to make what can be one of the hardest jobs in a billing office manageable, predictable, and straightforward.
Challenging Collection Problem? Ask us!
If you deal with uncommon or especially difficult collections or just don’t know how to get started organizing your collections effort, don’t hesitate to call us toll-free at 888.877.8176 to discuss your needs with a Brickell Research billing software consultant. We love a challenge and would be happy to set up a quick web-based demonstration of how your specific scenario might be addressed.